Shipping policy
We normally ship all merchandise orders within 48 hours of the time the order is placed. This is our processing time; delivery time begins once your package is handed to the shipping carrier and varies by destination and shipping method.
Shipping Rates & Delivery Available shipping options and applicable charges are displayed at checkout before you complete your purchase. Any delivery estimates provided are estimates and are not guaranteed arrival dates.
Unexpected Delays Special circumstances or unforeseen issues may occasionally delay shipment. If your order is affected, we will contact you using the email address or phone number provided at checkout, explain the situation, and provide an updated shipping estimate when available. If we cannot ship within the promised timeframe, we will provide any delay-consent and cancellation or refund options required by applicable law.
Order Confirmation & Tracking
Once your order ships, we will send a shipping confirmation to the email address provided at checkout, including tracking information when available. Please allow time for the carrier to update its tracking records.
Shipping Address Please check your shipping address and contact information carefully before placing your order. If you notice an error, email Support@NastyboyRecords.com immediately with your order number and the correction. Address changes are not guaranteed once processing has begun and cannot be made after shipment.
Delivery Issues If your package appears lost, arrives damaged, or is marked delivered but cannot be located, contact Support@NastyboyRecords.com with your order number so we can investigate with the carrier and help resolve the issue. Please retain any damaged merchandise and packaging until we provide further instructions.
Questions For shipping questions or assistance with your order, contact Support@NastyboyRecords.com. Nothing in this policy limits your rights under applicable consumer protection laws.